What are the system requirements for ITS
Windows 95 or greater, Pentium 133MHZ, 64
MB RAM, 2MB Video Adapter, 45 MB Available Disk Space, CD
What is the username and password for
the setup and billing areas in
ITS KGT Demo?
The easiest username and password to
remember is 01 (zero,one
) for the username and 01 for
How do I setup my pet service business
in ITS KGT?
Just access the ITS
KGT Help from the ITS Applications Program Group. Click the
"Contents" button and the "Getting Started" topic in the help menu for
instructions on setting up your business.
When I click the "Find" button to make a
grooming appointment the box comes up blank with no dates to select
The box is blank because you have not set
up the groomers
schedule. Go to the grooming schedule from the client's
screen and click on the gray bar below the date
. Click the "Add Groomer" button. Select a groomer
and input the hours they will work that day. Follow this procedure
for every date that you have groomers scheduled to
work. You may schedule groomers for up to one year in
How do I make a reservation for a prior
1. Go into
System Maintenance from the main menu.
2. Click on Access Control and
3. Click the "Find Client" button
and select the client you want to revise.
4. Select the
Kennel Reservation button.
5. Enter the
date you would like to start the reservation.
6. Input the
reservation as you normally would. Click the "Save" button.
What are the prices for your
The annual support agreements are $50 per year. The agreement includes any
upgrades, 1/2 hour of support, help calls under five minutes,
and e-mail support. We have support available 24 hours
a day/7 days a week. A maximum of 2
hours response time is guaranteed during our standard support hours
(Mon - Fri (8 am - 5 pm) pacific time). Response times may be
longer during our non-standard hours.
Charges per incident (no support agreement
on file) - Minimum of $30 per incident or $60 per hour (charged in
Feel free to call us or fill out the
support form if you have any additional